About us
And more specifically, how they're designed to make you pay more than you should.
We spent years inside enterprise IT and telecom procurement. On both sides — one of us negotiated contracts for companies, one worked in carrier account management. The same pattern showed up everywhere.
A mid-size business signs a broadband contract. Three years later, nobody can remember what the original price was. Rates have crept up $40 a month through small, automatic adjustments the contract quietly permits. There are two phone lines nobody uses anymore. The equipment rental fee is for a router the company bought outright in 2021.
The IT director is too busy to audit it. Finance sees a recurring line item and assumes someone checked it. The carrier certainly isn't going to say anything.
This happens to almost every business that's had the same telecom contract for more than two years. The overcharges aren't dramatic — they're designed to be invisible. That's what makes them so persistent.
We built BroadbandAdvisor to give any business the kind of bill audit that normally only happens during a full contract renegotiation. Upload your bill, get the same analysis we'd run ourselves, see exactly what's off and what to do about it.
The analysis is free. We make money when companies want our help negotiating or when they need a specialist for a more complex situation. If your bill looks fine, we'll tell you that too.
Rate creep
Most contracts allow carriers to raise rates by small amounts without notifying you. $8 here, $12 there. Over three years on a $500/month bill, that compounds fast. We check your current rate against your service tier's market range.
Auto-renewal traps
Standard telecom contracts auto-renew on a month-to-month basis when they expire. Some auto-renew into a new multi-year term. Miss the 90-day notification window and you're locked in for another year at whatever drifted rate.
Phantom line items
Equipment rental fees, static IP charges, managed WiFi fees, redundant voice lines. We look for services that appear on the bill but are either unused, duplicated, or should have been cancelled years ago.
Contract vs. invoice discrepancies
What's on your invoice and what's in your contract often don't match. Billing errors are surprisingly common — and they're refundable when you document them correctly.
We tell you the truth
If your pricing is competitive, the report says so. We don't manufacture urgency to sell a specialist engagement.
No vendor relationships
We don't take referral fees from carriers. Our only revenue comes from analysis and direct specialist services. That's what keeps us honest.
Your data is yours
Your bill is deleted after analysis. We keep only anonymized benchmark data (provider, service type, cost) to improve accuracy. Nothing tied to you or your company.
No pressure after the report
The free analysis is genuinely complete. A specialist is available if you want one. We don't follow up unless you ask.