Des Moines is a two-and-a-half-carrier market that thinks it's a one-carrier market. Mediacom and CenturyLink have run the place for years, and most business owners price-check against each other and stop there. Metronet finished its $70 million fiber build in 2025 and now reaches most of the metro, but procurement habits haven't caught up. The insurance and banking concentration downtown means Lumen and Windstream both fight harder for enterprise accounts than you'd expect in a Tier C metro. Outside the core, your real choice is usually cable versus a regional fiber overbuilder, and the overbuilder is almost always cheaper.
Des Moines is mostly a Mediacom and CenturyLink market with growing Metronet fiber competition. Mediacom Business has the dominant cable footprint. CenturyLink (Lumen) has fiber in parts of the city. Metronet has been aggressively building fiber across the metro. T-Mobile fixed wireless is widely available.
The pricing problem in Des Moines is the assumption that the new fiber overbuilder is too small to take seriously. Metronet often comes in 25 to 30 percent below the incumbent on fiber to the building.
Des Moines on the commercial side
Des Moines's commercial activity sits in three places. Downtown Des Moines holds the legal, financial, and government corridor and is the backbone of the metro's insurance and banking economy. The Historic East Village, just east of the Capitol, is the renovated mixed-use commercial district with small-business and creative-office tenancy. The Avenues of Ingersoll & Grand, west of downtown, is the linear commercial corridor with steady mid-size office and retail tenancy. Wells Fargo and Principal Financial Group are two of the largest commercial accounts in the metro and shape what enterprise pricing looks like for the rest of the market.
In 2025, Metronet said it completed its $70 million fiber-optic build in Des Moines, extending symmetrical multigig service to homes and businesses across the city. One regulatory wrinkle: Iowa cable and video franchises run through state-issued certificates of franchise authority under Iowa Code chapter 477A via the Iowa Utilities Commission rather than city-by-city franchising, so franchise-renewal leverage at the city level is largely off the table.
What you should be paying
These are dedicated internet ranges from current carrier wholesale data, marked up to typical retail.
Des Moines dedicated internet, typical retail (mid 50%)
Monthly recurring charge, dedicated internet access (DIA). Numbers are derived from current carrier wholesale quotes. Shown as a metro-tier band where city-level data is thin.
| Speed | Typical retail (mid 50%) | Sample size |
|---|---|---|
| 100 Mbps | $630 – $1,060/mo | n = 6 |
| 500 Mbps | $955 – $1,660/mo | n = 6 |
| 1 Gbps | $1,195 – $2,000/mo | n = 7 |
| 10 Gbps | $1,560 – $6,250/mo | n = 6 |
If your bill sits above the high end of the band, you are likely overpaying.
Analyze My Bill FreeFor Mediacom Business coax at 600 Mbps, the fair price is $150 to $230 a month for a single office. For Metronet Business Fiber at 1 Gbps, expect $130 to $200 a month.
Carriers worth quoting in Des Moines
Five carriers cover most addresses in the metro.
- Mediacom Business. Coax everywhere, fiber in select buildings.
- CenturyLink (Lumen) Business. Fiber where they have rebuilt, copper elsewhere.
- Metronet. Aggressive fiber overbuilder, growing footprint across the metro.
- T-Mobile Business Internet. $85 a month for 200 to 300 Mbps. Useful benchmark.
- Verizon 5G Business Internet. $99 a month at 400 Mbps.
If you have not had three of these on a quote sheet, you have not run a real comparison.
What to do this week
- Pull your most recent invoice. Find the contract end date and the side fees.
- Get one quote from Metronet if they reach your address.
- Compare your base rate to the bands above. If you are 20 percent above the high end, the retention call is worth making.
See where your Des Moines bill sits against current rates
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Related reading
Carriers worth a quote here
- Mediacom Business
The dominant cable footprint across the metro, including downtown, the East Village, and the Ingersoll & Grand corridor. Mediacom does coax broadband well but rarely moves much on price unless you bring a written competing quote.
- Lumen (CenturyLink)
ILEC presence everywhere, fiber in pockets of downtown and along the western suburbs. Lumen is currently hungry for renewals in Tier C markets, so DIA pricing is more negotiable here than it was two years ago.
- Metronet Business
Finished a roughly $70 million build across Des Moines in 2025 with symmetrical fiber to most commercial corridors. Comes in 25 to 30 percent below the incumbent on fiber to the building, but they're often skipped on RFPs because buyers assume they're too small.
- Mediacom Business (DIA)
Separate from their coax product, Mediacom sells fiber DIA in parts of the metro. Pricing is closer to the incumbent than to Metronet, and on-net buildings are limited outside downtown and the West End office parks.
- Windstream Business
Active in the Des Moines enterprise segment, particularly for multi-site insurance and financial customers. Off-net at most addresses, which means they'll quote you a circuit that's really a Lumen or Mediacom loop with a Windstream wrapper.
- T-Mobile Business
Fixed wireless coverage is strong across the metro and useful as a cheap secondary or failover circuit. Don't use it as a primary for anything that needs an SLA, because the SLA is thin.
What internet costs in Des Moines, Iowa right now
Des Moines, Iowa market notes
Common questions about business internet in Des Moines, Iowa
Is Metronet actually a serious option for business internet in Des Moines?
Yes. They finished a roughly $70 million build in 2025 and now serve most of the metro with symmetrical fiber. On a fiber-to-the-building quote, they typically come in 25 to 30 percent below Mediacom or Lumen. The risk isn't quality, it's that they're smaller, so confirm their SLA terms and credit structure in writing before you sign.
What should I pay for a 1 Gbps dedicated internet circuit in downtown Des Moines?
Fair retail is $1,200 to $1,700 a month on a 36-month term in an on-net building. If you're being quoted above $2,000, you're either off-net, on a short term, or paying legacy pricing from a contract that auto-renewed. Get a Metronet quote before you sign anything with Lumen or Mediacom.
Can I use T-Mobile fixed wireless as my primary business internet?
Only if downtime doesn't hurt you. T-Mobile's fixed wireless is fine as a backup or for a small office with no SLA needs, and it's cheap. For anything that takes payments, runs VoIP, or supports remote workers, use it as failover behind a wired primary. The SLA on fixed wireless won't give you meaningful credits when it matters.
Does Iowa charge USF on business internet circuits?
Federal USF applies to interstate circuits and is set quarterly. If your circuit is intrastate, meaning it doesn't cross a state line, USF shouldn't apply, but carriers charge it by default. Check your invoice. If you see a USF line on a single-site Des Moines circuit with no interstate transport, dispute it. Carriers won't volunteer the exemption.
How much should Mediacom Business coax cost at 500 to 600 Mbps?
Fair retail is $150 to $230 a month, including equipment if you own it. If you're paying $300 or more, you're either renting a modem you don't need to rent, on an evergreen contract from years ago, or paying an admin fee that's negotiable. Ask for owned equipment and a fresh 24 or 36-month term.
When is the best time to renegotiate with Lumen or Mediacom in Des Moines?
End of quarter, and ideally end of Q2 or Q4. Start the conversation 90 to 120 days before your contract ends, not 30. Both carriers have been more flexible since Metronet's build completed, so bring a written Metronet quote to the call. Without a competing quote in hand, you'll get a token discount and an auto-renewal.