Jacksonville is mostly an AT&T and Comcast market. AT&T Business Fiber covers a large share of commercial blocks across the metro. Comcast Business has the dominant cable footprint. T-Mobile fixed wireless is widely available with strong coverage across northeast Florida.
The pricing problem in Jacksonville is paying for dedicated fiber when AT&T fiber to the building serves your needs at half the price. Most small offices do not need true DIA.
Jacksonville's commercial map
Jacksonville's commercial demand sits in three places. Brooklyn, the redeveloping urban village just west of downtown, has filled in with Class A office and mixed-use tenancy over the past decade. The Southbank, across the river from downtown, holds a deep cluster of mid-size and larger office space along the riverfront. Baymeadows, in the southern part of the city near I-95, is the suburban office and corporate-services corridor that anchors a lot of the metro's mid-market commercial demand. FIS, the global financial-technology company headquartered in Jacksonville, and Haskell, the engineering and construction firm, are two of the largest commercial accounts in the metro and shape what enterprise telecom pricing looks like for the rest of the market.
In 2024, Arelion launched new multi-terabit routes from Jacksonville to Atlanta and Tallahassee as part of its Gulf Coast network expansion, adding meaningful long-haul fiber capacity through the metro. One pricing wrinkle: Downtown Jacksonville properties inside the BID pay a self-assessed, non-ad valorem assessment based on property values, which is often passed through in commercial leases.
What you should be paying
These are dedicated internet ranges from current carrier wholesale data, marked up to typical retail.
Jacksonville dedicated internet, typical retail (mid 50%)
Monthly recurring charge, dedicated internet access (DIA). Numbers are derived from current carrier wholesale quotes. Shown as a metro-tier band where city-level data is thin.
| Speed | Typical retail (mid 50%) | Sample size |
|---|---|---|
| 100 Mbps | $610 – $800/mo | n = 6 |
| 500 Mbps | $955 – $1,315/mo | n = 5 |
| 1 Gbps | $1,195 – $1,605/mo | n = 7 |
| 10 Gbps | $2,190 – $2,760/mo | n = 6 |
If your bill sits above the high end of the band, you are likely overpaying.
Analyze My Bill FreeFor AT&T Business Fiber at 1 Gbps, expect $150 to $230 a month for a single office. For Comcast Business coax at 600 Mbps, the fair price is $150 to $230 a month.
Carriers worth quoting in Jacksonville
Five carriers cover most addresses in the metro.
- AT&T Business Fiber. Strong commercial fiber footprint across the metro.
- Comcast Business. Coax everywhere, fiber in select buildings.
- Crown Castle Fiber. Common in commercial buildings downtown.
- T-Mobile Business Internet. $85 a month for 200 to 300 Mbps. Useful benchmark.
- Verizon 5G Business Internet. $99 a month at 400 Mbps.
If you have not had three of these on a quote sheet, you have not run a real comparison.
What to do this week
- Pull your most recent invoice. Find the contract end date and the side fees.
- Get one quote outside your current carrier. T-Mobile Business Internet is the fastest benchmark.
- Compare your base rate to the bands above. If you are 20 percent above the high end, the retention call is worth making.
See where your Jacksonville bill sits against current rates
Upload your latest business internet invoice. We will run it against Jacksonville carrier wholesale data and flag the side fees that should not be there.
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