Business Internet in Scranton: 2026 Pricing Guide

Scranton is a two-incumbent town with a third option coming online fast. Comcast Business owns the cable footprint and most SMB accounts. Verizon Fios for Business covers parts of the city and the inner suburbs, but the Fios map has holes that surprise buyers. The new variable is Greenlight Networks, which is building fiber on commercial blocks under a $24M Northeast PA expansion announced in March 2026. That means the downtown and Green Ridge corridors are about to have three real fiber options for the first time, while Keyser Valley and the outer industrial parks still trade mostly on Comcast coax and fixed wireless.

Scranton is mostly a Comcast and Verizon market. Comcast Business has the dominant cable footprint across the metro. Verizon Fios for Business covers parts of the city and inner suburbs. Service Electric has cable in parts of the metro. T-Mobile fixed wireless is widely available.

The pricing problem in Scranton is the auto-renewal cliff on Comcast contracts. New-customer rates have barely moved while incumbent customers pay 30 to 40 percent more.

Scranton's commercial slate

Scranton's commercial demand sits in three places. The Downtown Scranton Business District holds the legal, financial, and government corridor that anchors the city's daytime workforce and the bulk of its older Class A and adaptive-reuse office stock. The Green Ridge business corridor, on the city's near-north side, has filled in with neighborhood retail, professional-services, and small business tenancy over decades. Keyser Valley Industrial Park, the city-managed industrial cluster in west Scranton, anchors a deep concentration of light-manufacturing, logistics, and back-office tenancy outside the urban core. The University of Scranton and Geisinger Commonwealth School of Medicine, the two higher-education institutions the city highlights as core anchors, are among the largest commercial accounts in the metro and drive heavy enterprise telecom demand.

On March 12, 2026, Greenlight Networks announced it would continue fiber construction throughout Scranton as part of a $24 million Northeast Pennsylvania expansion, putting an aggressive-priced fiber-to-the-building competitor on the city's commercial blocks alongside Comcast and Verizon. One pricing wrinkle: Scranton Tomorrow says downtown stakeholders are working toward an official Business Improvement District, which, if formed, would add BID-style assessments to fund downtown services and could be passed through in commercial leases.

What you should be paying

These are dedicated internet ranges from current carrier wholesale data, marked up to typical retail.

Scranton dedicated internet, typical retail (mid 50%)

Monthly recurring charge, dedicated internet access (DIA). Numbers are derived from current carrier wholesale quotes. Shown as a metro-tier band where city-level data is thin.

Speed	Typical retail (mid 50%)	Sample size
100 Mbps	$630 – $1,060/mo	n = 6
500 Mbps	$955 – $1,660/mo	n = 6
1 Gbps	$1,195 – $2,000/mo	n = 7
10 Gbps	$1,560 – $6,250/mo	n = 6

If your bill sits above the high end of the band, you are likely overpaying.

Analyze My Bill Free

For Comcast Business coax at 600 Mbps, the fair price is $150 to $230 a month for a single office. For Verizon Fios for Business at 1 Gbps, expect $200 to $300 a month.

Carriers worth quoting in Scranton

Five carriers cover most addresses in the metro.

Comcast Business. Coax everywhere, fiber in select buildings.
Verizon Fios for Business. Fiber in parts of the city and the inner suburbs.
Service Electric. Cable in parts of the metro.
T-Mobile Business Internet. $85 a month for 200 to 300 Mbps. Useful benchmark.
Verizon 5G Business Internet. $99 a month at 400 Mbps.

If you have not had three of these on a quote sheet, you have not run a real comparison.

What to do this week

Pull your most recent invoice. Find the contract end date and the side fees.
Get one quote outside Comcast. T-Mobile Business Internet is the fastest benchmark.
Compare your base rate to the bands above. If you are 20 percent above the high end, the retention call is worth making.

See where your Scranton bill sits against current rates

Upload your latest business internet invoice. We will run it against Scranton carrier wholesale data and flag the side fees that should not be there.

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Carriers worth a quote here

Comcast Business
The default for almost every SMB in Scranton. Coverage is near-universal across downtown, Green Ridge, and Keyser Valley, and most multi-tenant buildings already have a Comcast drop. Local reps rarely lead with their best price, and renewal quotes consistently come in 30 to 40 percent above what new customers are paying for the same plan.
Verizon Business
Fios for Business covers chunks of the city and inner suburbs but is not everywhere. Buildings on a Fios block get competitive 1Gbps pricing; buildings one street over may have no Fios at all. Worth a serviceability check before assuming you have a second option.
T-Mobile Business
Fixed wireless is widely available across the metro and useful as a failover circuit or for low-bandwidth sites. Not a primary for anyone who needs an SLA or symmetric throughput, but the price is low enough that a lot of Scranton SMBs run it as a cheap second path.
Lumen Business
Limited on-net fiber in Scranton, mostly serving larger enterprise accounts downtown and the higher-education anchors. Will quote off-net DIA elsewhere using local loops, which pushes the MRC well above tier C benchmarks. Currently hungry for business and more negotiable than usual.
Windstream Business
Historic Pennsylvania ILEC presence in the region, with a mix of copper and fiber in and around Scranton. Stronger in outer suburbs and small-town commercial strips than downtown. Useful as a third quote to pressure Comcast and Verizon, especially on multi-site deals.
Crown Castle Fiber
On-net in some downtown commercial buildings and along select fiber routes through the metro. Worth checking if you're in a Class A downtown building, especially for wave services or higher-bandwidth DIA where Comcast and Verizon pricing gets thin.

What internet costs in Scranton, Pennsylvania right now

Scranton is a tier C market, so the national benchmarks apply with local color. DIA 100Mbps lands in the $630 to $1,060 range, with downtown on-net buildings closer to the bottom and off-net sites in Keyser Valley or outer neighborhoods pushing toward the top. DIA 1Gbps runs $1,195 to $2,000, and you'll see the wider spread here because off-net builds carry local loop costs that get baked into the MRC. Business broadband at 500Mbps to 1Gbps from Comcast typically quotes $150 to $350 for new customers on a 36-month term. Auto-renewed Comcast accounts are routinely paying $400 to $600 for the same speed. Contract length, on-net status, and how hard you push on the quote drive most of the variance.

Scranton, Pennsylvania market notes

Two local factors matter. First, Scranton's downtown has a lot of adaptive-reuse office stock in older buildings, which means in-building wiring is uneven and fiber drops can require risers that aren't there yet. Off-net build quotes get expensive fast in those buildings. Second, Scranton Tomorrow is working toward an official downtown Business Improvement District. If it forms, BID assessments could show up as pass-throughs in commercial leases, which is not a telecom cost but does affect total occupancy math when you're evaluating a move. The Greenlight build is the wildcard worth tracking block by block through 2026.

Common questions about business internet in Scranton, Pennsylvania

Why is my Comcast Business bill in Scranton so much higher than the advertised new-customer rate?

You're almost certainly past your initial term and on an auto-renewed rate. Comcast's new-customer pricing in Scranton has barely moved, but incumbent customers commonly pay 30 to 40 percent more for the same plan. Pull your contract end date, then call in 90 days before it for a renewal quote against a fresh new-customer offer.

Is Greenlight Networks actually available at my Scranton address yet?

Depends on the block. Greenlight announced a $24 million Northeast PA expansion in March 2026 and is building through Scranton, but coverage is rolling out street by street. Check serviceability directly with Greenlight before assuming it's an option, and treat it as a real negotiating lever with Comcast and Verizon if it's near you.

Do I need DIA or is business broadband fine for my Scranton office?

If you have under 25 employees, no real SLA requirement, and your work tolerates a brief outage, business broadband from Comcast or Verizon usually does the job at a fraction of DIA pricing. If you run VoIP for a call center, host services on-site, or can't afford 30 minutes of downtime, DIA is worth the premium for the SLA and credits.

Can I get real circuit diversity in downtown Scranton?

Yes, but you have to verify the physical paths, not just the carrier names. A Comcast circuit and a Verizon circuit can still share a local loop or building entrance. Ask each carrier for the conduit and riser path, confirm separate building entries, and document it. Crown Castle fiber is a third physical path option in some downtown buildings.

What's a fair price for 1Gbps DIA at a Scranton office in 2026?

Plan on $1,195 to $2,000 per month for tier C DIA at 1Gbps. On-net downtown buildings with competitive pressure from Verizon or Greenlight can come in at the low end. Off-net sites in industrial parks or outer neighborhoods sit at the high end because the carrier is paying for a local loop and passing that through.

When is the best time to renegotiate my Scranton internet contract?

Start 90 days before your term ends, not the week of renewal. Most carriers require 30 to 60 days written notice to cancel, and Comcast contracts in this market commonly auto-renew if you miss the window. End-of-quarter is when reps are most flexible, so timing your signature for the last two weeks of March, June, September, or December helps.