Scranton is mostly a Comcast and Verizon market. Comcast Business has the dominant cable footprint across the metro. Verizon Fios for Business covers parts of the city and inner suburbs. Service Electric has cable in parts of the metro. T-Mobile fixed wireless is widely available.
The pricing problem in Scranton is the auto-renewal cliff on Comcast contracts. New-customer rates have barely moved while incumbent customers pay 30 to 40 percent more.
Scranton's commercial slate
Scranton's commercial demand sits in three places. The Downtown Scranton Business District holds the legal, financial, and government corridor that anchors the city's daytime workforce and the bulk of its older Class A and adaptive-reuse office stock. The Green Ridge business corridor, on the city's near-north side, has filled in with neighborhood retail, professional-services, and small business tenancy over decades. Keyser Valley Industrial Park, the city-managed industrial cluster in west Scranton, anchors a deep concentration of light-manufacturing, logistics, and back-office tenancy outside the urban core. The University of Scranton and Geisinger Commonwealth School of Medicine, the two higher-education institutions the city highlights as core anchors, are among the largest commercial accounts in the metro and drive heavy enterprise telecom demand.
On March 12, 2026, Greenlight Networks announced it would continue fiber construction throughout Scranton as part of a $24 million Northeast Pennsylvania expansion, putting an aggressive-priced fiber-to-the-building competitor on the city's commercial blocks alongside Comcast and Verizon. One pricing wrinkle: Scranton Tomorrow says downtown stakeholders are working toward an official Business Improvement District, which, if formed, would add BID-style assessments to fund downtown services and could be passed through in commercial leases.
What you should be paying
These are dedicated internet ranges from current carrier wholesale data, marked up to typical retail.
Scranton dedicated internet, typical retail (mid 50%)
Monthly recurring charge, dedicated internet access (DIA). Numbers are derived from current carrier wholesale quotes. Shown as a metro-tier band where city-level data is thin.
| Speed | Typical retail (mid 50%) | Sample size |
|---|---|---|
| 100 Mbps | $630 – $1,060/mo | n = 6 |
| 500 Mbps | $955 – $1,660/mo | n = 6 |
| 1 Gbps | $1,195 – $2,000/mo | n = 7 |
| 10 Gbps | $1,560 – $6,250/mo | n = 6 |
If your bill sits above the high end of the band, you are likely overpaying.
Analyze My Bill FreeFor Comcast Business coax at 600 Mbps, the fair price is $150 to $230 a month for a single office. For Verizon Fios for Business at 1 Gbps, expect $200 to $300 a month.
Carriers worth quoting in Scranton
Five carriers cover most addresses in the metro.
- Comcast Business. Coax everywhere, fiber in select buildings.
- Verizon Fios for Business. Fiber in parts of the city and the inner suburbs.
- Service Electric. Cable in parts of the metro.
- T-Mobile Business Internet. $85 a month for 200 to 300 Mbps. Useful benchmark.
- Verizon 5G Business Internet. $99 a month at 400 Mbps.
If you have not had three of these on a quote sheet, you have not run a real comparison.
What to do this week
- Pull your most recent invoice. Find the contract end date and the side fees.
- Get one quote outside Comcast. T-Mobile Business Internet is the fastest benchmark.
- Compare your base rate to the bands above. If you are 20 percent above the high end, the retention call is worth making.
See where your Scranton bill sits against current rates
Upload your latest business internet invoice. We will run it against Scranton carrier wholesale data and flag the side fees that should not be there.
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