Ting Internet started as the broadband arm of Tucows and now operates as Ting Internet under Tucows. The footprint is small but growing, with a focus on cities where the incumbents have under-invested.
The pitch is straightforward. Pure fiber, no contracts, published rates, and customer support that has consistently ranked at or near the top of US ISPs in independent surveys.
Ting Internet inside the Tucows reset
Ting Internet remains presented in public materials as part of Tucows Inc. (NASDAQ: TCX); the most material 2024 change was Tucows' October 31, 2024 capital efficiency plan, which cut approximately 42% of Ting's workforce and refocused Ting on becoming self-sustaining rather than completing a full ownership transfer. Ting's own town pages document active or announced presence across at least nine states, including California, Colorado, Idaho, Maryland, North Carolina, Tennessee, and Virginia. Specifically named markets include Charlottesville, Alexandria, Colorado Springs, Memphis, Westminster, and Greater Sandpoint.
The October 2024 capital efficiency plan is the dominant 2024-2026 event, since the layoffs and structural reset shape every customer-facing decision Ting now makes. On the billing side, BBB complaints from January 10, 2026 and February 1, 2026 document a specific non-prorated cancellation pattern in which Ting customers were billed for the full month after cancellation or port-out, with Ting's own written responses confirming that postpaid service does not prorate charges once a new billing cycle begins.
As of May 2026, Ting publicly advertises business fiber internet at $139 per month for its small business offer. That posted rate is the cleanest dollar anchor for comparing Ting business pricing against the cable incumbents in any market where Ting builds.
What Ting sells
Three main business plans.
- Ting Business 1 Gig. Around $100 a month. Symmetrical fiber.
- Ting Business 2 Gig. Around $200 a month. Symmetrical fiber.
- Ting Business 5 Gig and 10 Gig. Custom quote, used by larger offices.
Ting keeps the product offering simple. There is no DIA-grade product with hard SLAs in most markets.
Where Ting serves
Ting has fiber footprints in Charlottesville (VA), Holly Springs (NC), Sandpoint (ID), Westminster (MD), Centennial (CO), Fuquay-Varina (NC), Memphis (TN), Encinitas (CA), and a growing list of smaller cities. They also serve parts of Colorado Springs.
The footprint is highly selective. They build into cities that invite them in or where the incumbent has left obvious gaps.
What you should be paying
These are dedicated internet ranges from current carrier wholesale data, marked up to typical retail.
Ting and peers, typical retail (mid 50%)
Monthly recurring charge, dedicated internet access (DIA). Numbers are derived from current carrier wholesale quotes. Shown as a metro-tier band where city-level data is thin.
| Speed | Typical retail (mid 50%) | Sample size |
|---|---|---|
| 100 Mbps | $630 – $1,060/mo | n = 6 |
| 500 Mbps | $955 – $1,660/mo | n = 6 |
| 1 Gbps | $1,195 – $2,000/mo | n = 7 |
| 10 Gbps | $1,560 – $6,250/mo | n = 6 |
If your bill sits above the high end of the band, you are likely overpaying.
Analyze My Bill FreeFor Ting Business 1 Gig at $100, the comparison is favorable in most markets. Comcast or Spectrum coax at 600 Mbps runs $150 to $230. Ting sits 30 to 40 percent below the incumbent on price-to-speed where they have built.
When Ting is the right answer
It fits when:
- Your address is in their footprint
- You want symmetrical upload for cloud backup, video, or VoIP
- You do not need a hard enterprise SLA with credits
- You value clean billing and responsive support
It does not fit when:
- You need a guaranteed SLA with credits for downtime
- Your address is not in the Ting footprint
For most small offices, Ting is the obvious answer if available.
The two side charges to watch on Ting bills
Ting keeps the bill simple.
- Federal Universal Service Fund (FUSF) fee. Real federal tax. Should be small on broadband-only bills.
- State and local taxes. Vary by jurisdiction.
No equipment rental in most markets. No promo expiration. No auto-renewal cliff.
How Ting pricing changes at renewal
Ting plans are month-to-month with no contract. The published rate is what you pay every month. There is no renewal cliff.
What to do this week
- Check whether Ting reaches your address.
- If you are in their footprint and currently on cable, run the math.
- If you are already on Ting, you do not need to do anything. The rate is the rate.
Compare your current bill against Ting and the rest of the market
Upload your latest business internet invoice. We will run it against current carrier rates and tell you whether Ting or another option would save real money.
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